Automated Telegram Survey with AI-driven Follow-ups

This n8n workflow facilitates an interactive survey conducted via Telegram, leveraging AI and real-time data management for a seamless experience. When a user sends a command (/start or /next), the bot initiates a structured chat session, pulling questions from a Google Sheet and recording responses back into the sheet. The workflow uses Redis for session and state tracking, allowing personalized question flow and follow-up prompts. AI capabilities enable the agent to ask deeper, open-ended questions based on user responses, providing richer insights for businesses or researchers. This setup is ideal for businesses wanting to conduct automated customer feedback, product evaluations, or market research through conversational interfaces.