Automated Email Summarization and Categorization Workflow

This n8n workflow automates the process of reading emails, summarizing their content, and categorizing them for better management. It begins with an IMAP email trigger that automatically detects new emails. The email content is then retrieved and sent to an AI language model (via LangChain) to generate a concise summary. This summary, along with the email details, is used to determine the appropriate category by querying Google Sheets where predefined categories are stored. Based on the categorization, the workflow updates the request count for that category and logs the email summary and category into Google Sheets, creating an organized record system.

The workflow’s core steps include:

– Monitoring incoming emails via IMAP.

– Extracting and processing email content with an AI agent.

– Categorizing emails using data from Google Sheets.

– Updating category request counts.

– Logging summarized email data into a Google Sheet for future reference.

This automated process is highly practical for businesses or support teams that handle large volumes of emails, enabling efficient sorting, tracking, and response prioritization, ultimately enhancing workflow productivity and customer service management.