This n8n workflow streamlines customer support by integrating multiple communication channels with an AI-powered support agent. It begins by listening to incoming messages via WhatsApp, Telegram, or email. Each message is normalized to a consistent format and stored in Notion for conversation history tracking. The workflow then leverages OpenAI to analyze and generate appropriate responses. It includes a decision point to determine if the response requires escalation to a human agent. If escalation is needed, the system notifies human support teams and logs the escalation. Responses, whether from AI or human agents, are sent back through the respective channels, ensuring seamless multi-channel communication. The entire interaction is saved in Notion for future reference. This automation is useful for organizations seeking to provide immediate, consistent, and scalable support through popular messaging platforms, reducing response times and enhancing customer satisfaction.