This n8n workflow automates email management by categorizing and responding to messages using AI integrations. It triggers on scheduled times to check incoming emails and applies intelligent classification to determine whether emails are FAQ-related or inbound inquiries. The workflow leverages AI language models, Google Sheets, and Gmail nodes to read, analyze, and process emails. FAQ emails are drafted responses using AI, and all processed emails are labeled and moved between folders for efficient organization. This setup is practical for customer support teams seeking to automate routine email handling, saving time and ensuring timely responses.
Automated Email Classification and Response Workflow
Node Count | >20 Nodes |
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Nodes Used | @n8n/n8n-nodes-langchain.agent, @n8n/n8n-nodes-langchain.lmChatGoogleGemini, gmail, googleSheetsTool, if, markdown, scheduleTrigger, set, splitInBatches, stickyNote |
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