This n8n workflow is designed to streamline reputation management and gather market intelligence through automation. It integrates key services such as Shopify, GPT-4, Google Sheets, Slack, and Trello to automatically analyze product reviews, generate insights, and notify teams of important findings.
The workflow begins when there’s a new product review on Shopify, triggered via a webhook. The review content is sent to GPT-4 for AI-based analysis, which may include sentiment analysis, keyword extraction, or summarization. The AI’s output then undergoes parsing for structured understanding.
Conditional logic evaluates the AI-generated insights to determine the significance or specific categories of feedback. If certain conditions are met, the system logs the data into Google Sheets for record-keeping and further analysis. Simultaneously, it sends alerts to Slack to notify team members of noteworthy reviews or insights.
Additionally, the workflow can create tasks in Trello for follow-up actions based on the review analysis, ensuring prompt response and engagement. Sticky notes are used for internal annotations or reminders during setup or debugging.
This automation is especially useful for eCommerce platforms looking to monitor and improve customer feedback and reputation, gain competitive insights, and automate reporting processes. It helps teams stay proactive, responsive, and data-driven in managing their market presence.
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