Multi-language Customer Support Automation

This n8n workflow automates multi-language customer support by integrating WhatsApp and email channels. It captures incoming messages from WhatsApp or email, normalizes and validates the data, translates messages to English, and generates smart summaries with priority detection. The system logs all interactions in a Google Sheet, sends email and WhatsApp notifications to support teams, and auto-responds to customers with confirmation messages. The workflow enhances support efficiency by managing global communication without language barriers, identifying urgent issues, and maintaining comprehensive logs. Suitable for businesses aiming to improve international customer support and automate response workflows.