AI-Powered Email Response with Approval Workflow

This n8n workflow automates handling incoming emails by summarizing their content, generating AI-driven responses, and requiring approval before sending. It begins with an IMAP email trigger that reads new messages. The email content is converted to Markdown for better processing by language models. Using OpenAI’s models, the workflow summarizes the email and produces a professional, concise reply. An AI agent drafts the response based on the summary, and the draft is sent via Gmail with a ‘send and wait for response’ option. An approval step allows users to approve or reject the reply before it is finally sent. This setup is ideal for customer service, support, or sales teams seeking efficient, AI-enhanced email management with human oversight.