This n8n workflow automates personalized WhatsApp messaging triggered by KlickTipp subscription events and received WhatsApp messages. It enables targeted communication such as promotional offers, alerts, or customer support through WhatsApp templates, seamlessly integrated with KlickTipp’s email marketing platform. The workflow starts when a KlickTipp outbound trigger activates, which can be based on a contact’s tag or activity. It then listens for incoming WhatsApp messages via a Webhook, checks if messages contain ‘STOP’ to handle opt-outs, and filters out automated responses.
The workflow features nodes that send pre-designed WhatsApp message templates with personalized data fields such as contact name, product, and custom URLs. It also manages user responses—if a user replies with ‘STOP,’ it sends an auto-responder message and subscribes the number to an opt-out list in KlickTipp. Conversely, it can deliver targeted promotional messages or offers using click-to-action buttons.
This setup is practical for businesses aiming to enhance engagement via WhatsApp, automate opt-outs, and personalize communication based on user behavior or campaign triggers. The workflow fosters multi-channel marketing, improves response rates, and provides a scalable way to manage customer interactions through WhatsApp integrated with KlickTipp and n8n automation.
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