This n8n workflow automates a WhatsApp-based questionnaire (or survey) process, ideal for collecting user responses via WhatsApp messages. It integrates WhatsApp triggers for user inputs, manages questions stored in a PostgreSQL database, and updates the bot’s status dynamically throughout the interaction.
The process begins with WhatsApp triggers listening for user messages. It then checks if there are questions available in the database. If questions exist, the workflow retrieves and presents them to users step-by-step. User responses are saved back into the database, allowing multiple question-answer cycles.
Key nodes include multiple WhatsApp trigger points for initiating and continuing the conversation, database operations for fetching and updating questions and answers, switch nodes to direct flow based on user responses, and status update nodes that track the bot’s interaction state.
This workflow is practical for businesses and organizations aiming to automate customer surveys, feedback collection, or onboarding questionnaires seamlessly via WhatsApp, ensuring user responses are stored and processed systematically.
Reviews
There are no reviews yet.