This n8n workflow automates comprehensive customer interaction handling for a restaurant or service provider by integrating multiple communication channels, AI-powered responses, and data management tools. It triggers upon receiving webhooks from platforms like WhatsApp, Instagram, and Facebook, processing incoming messages, validating customer data such as CPF and CEP, and providing automated responses. The workflow also manages multimedia content, generates AI-assisted replies, and maintains customer data in databases like Supabase and Google Drive. Additionally, it incorporates scheduling for follow-ups, calculating delivery times, and streamlining payment and order processing. This setup is ideal for enhancing customer engagement, streamlining support, and effectively managing leads and orders in a digital environment.
Automated Customer Interaction and Data Management Workflow
| Node Count | >20 Nodes |
|---|---|
| Nodes Used | @n8n/n8n-nodes-langchain.agent, @n8n/n8n-nodes-langchain.chainLlm, @n8n/n8n-nodes-langchain.documentDefaultDataLoader, @n8n/n8n-nodes-langchain.embeddingsOpenAi, @n8n/n8n-nodes-langchain.lmChatOpenAi, @n8n/n8n-nodes-langchain.memoryPostgresChat, @n8n/n8n-nodes-langchain.openAi, @n8n/n8n-nodes-langchain.outputParserStructured, @n8n/n8n-nodes-langchain.textSplitterRecursiveCharacterTextSplitter, @n8n/n8n-nodes-langchain.toolCalculator, @n8n/n8n-nodes-langchain.toolHttpRequest, @n8n/n8n-nodes-langchain.toolVectorStore, @n8n/n8n-nodes-langchain.vectorStoreSupabase, @splainez/n8n-nodes-phonenumber-parser.phoneNumberParser, aggregate, code, convertToFile, extractFromFile, filter, function, googleDrive, googleDriveTrigger, httpRequest, if, limit, n8n, n8n-nodes-evolution-api.evolutionApi, noOp, respondToWebhook, scheduleTrigger, set, splitInBatches, splitOut, stickyNote, summarize, supabase, supabaseTool, switch, wait, webhook |
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