Automated Phishing Email Detection and Reporting Workflow

This comprehensive n8n workflow automates the detection, analysis, and reporting of potential phishing emails, enhancing organizational email security. It seamlessly integrates Gmail and Microsoft Outlook to monitor incoming messages, extracting key data including headers, subject, and body content. The workflow then uses AI—specifically ChatGPT—to analyze email content and headers, assessing whether it might be malicious or benign.

The process begins with real-time email monitoring via triggers from Gmail and Outlook. Once an email is received, the workflow gathers relevant details and formats headers for clarity. It then creates an HTML screenshot of the email’s appearance using the hcti.io API, as well as a plain text version of the email body.

Subsequently, the email content and headers are analyzed by ChatGPT to determine if the email is suspicious. Based on the AI’s verdict, the workflow automatically creates Jira tickets to document potential threats or benign reports. For malicious emails, visual and textual evidence—such as screenshots and email content—is uploaded to the ticket, providing security teams with comprehensive context for further investigation.

This workflow is ideal for organizations aiming to automate email threat detection, streamline security incident reporting, and maintain a detailed audit trail of potential phishing attempts. It reduces manual workload, speeds up response times, and enhances overall email security posture.