This n8n workflow automates the process of analyzing user feedback received via a Typeform survey, assessing the sentiment of the responses, and sending real-time notifications on Mattermost based on the feedback quality. It helps organizations monitor feedback sentiment and respond promptly.
The workflow starts with a Typeform trigger that captures new survey responses related to an event. The response text is then sent to Google Cloud Natural Language API to analyze the sentiment score. An IF node evaluates whether the sentiment is positive or negative based on the score. If the sentiment analysis indicates a certain threshold, a message containing the feedback and sentiment score is sent to a Mattermost channel for team awareness. Otherwise, the process concludes without sending a notification.
Practical use cases include customer feedback collection, event post-event analysis, or employee satisfaction surveys, where quick insights can help inform immediate actions or responses.
Reviews
There are no reviews yet.