Automated Real Estate Inquiry & Scheduling Workflow

This advanced n8n workflow automates customer interactions for real estate services, streamlining inquiries, property searches, and appointment scheduling through intelligent conversation flows and seamless integrations. It begins with a webhook trigger receiving user messages, which are then processed by an AI language model to filter content, extract vital information such as personal details and property requirements, and respond accordingly. If a customer requests to speak with a human agent, the workflow automatically collects missing contact details and forwards the message via email to an agent, ensuring smooth escalation. For property searches, the system queries a PostgreSQL database to identify suitable listings based on user criteria, enhancing results with property images fetched from storage URLs. It generates engaging, detailed property descriptions using AI and delivers them through a formatted response. The workflow also monitors incoming emails for appointment confirmations or changes, updating Google Calendar events and managing scheduling conflicts dynamically. Overall, this system offers a comprehensive, user-friendly experience that reduces manual effort, improves accuracy, and maintains professional communication standards, making it ideal for real estate agencies seeking automation and enhanced customer service capabilities.