This n8n workflow automates the collection and storage of customer feedback for food and restaurant experiences. It starts with a Google Sheets trigger that detects new entries in a feedback sheet, then processes the data, and updates the sheet accordingly. The workflow also integrates a form submission trigger to collect feedback directly from customers via an online form. After submission, it pauses briefly, then appends new feedback data into a dedicated Google Sheets document for analysis. Additionally, it can send an email notification to the team, encouraging prompt attention to customer comments. This automation streamlines feedback management, enhances customer service insights, and ensures quick responses to customer reviews. Practical applications include restaurant management systems, customer satisfaction surveys, and service quality improvement initiatives.
Automated Customer Feedback Collection for Restaurants
| Node Count | 6 – 10 Nodes |
|---|---|
| Nodes Used | code, emailSend, formTrigger, googleSheets, googleSheetsTrigger, stickyNote, wait |
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