This n8n workflow automates the process of handling customer inquiries about shoes via a webhook. Its main purpose is to receive customer messages, extract detailed shoe preferences like brand, model, size, and color using AI, filter a product database stored in Google Sheets to find matching items, and generate a friendly, informative response about product availability, pricing, and alternatives. The workflow begins with a webhook trigger that captures customer messages, which are then processed through OpenAI’s GPT-3.5 or GPT-4 models to parse shoe details. The extracted data is used to filter a Google Sheets inventory for matching products. Finally, an AI-generated, friendly reply is formulated and sent back via the webhook response, making it ideal for automating customer service inquiries in shoe retail or similar eCommerce scenarios.
Automated Customer Shoe Inquiry Response System
Node Count | 6 – 10 Nodes |
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Nodes Used | @n8n/n8n-nodes-langchain.chainLlm, @n8n/n8n-nodes-langchain.lmChatOpenAi, code, googleSheets, respondToWebhook, stickyNote, webhook |
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