Automated Knowledge Base Article Creation

This workflow automates the process of generating and publishing knowledge base articles using AI. It is triggered by incoming chat messages, which initiate content creation through an AI Writer Agent. The content is then processed, formatted, and possibly cited before being reviewed by an AI Editor Agent. If approved, the workflow can trigger a publish action or execute a nested workflow for additional processes. This setup is ideal for rapidly generating high-quality, consistent knowledge articles, making it suitable for support centers, product documentation, or community knowledge bases. It seamlessly integrates chat triggers, AI language models (like OpenAI), and custom logic for efficient content management.