This n8n workflow automates the process of handling IT support requests submitted via Telegram voice messages. It transcribes voice recordings using OpenAI Whisper, extracts structured data with GPT, creates JIRA tickets, backs up audio files to Google Drive, and notifies relevant teams through Slack and Telegram. This automation streamlines support workflows by transforming voice-based requests into actionable tickets, reducing manual effort and response time. Ideal for internal IT teams seeking faster incident management and enhanced support efficiency.
IT Voice Support Automation Bot
| Node Count | >20 Nodes |
|---|---|
| Nodes Used | @n8n/n8n-nodes-langchain.agent, @n8n/n8n-nodes-langchain.lmChatOpenAi, @n8n/n8n-nodes-langchain.openAi, @n8n/n8n-nodes-langchain.outputParserStructured, code, googleDrive, if, jira, merge, set, slack, stickyNote, telegram, telegramTrigger |
Be the first to review “IT Voice Support Automation Bot”
Reviews
There are no reviews yet.