Automated Travel Call and Lead Management System

This comprehensive n8n workflow streamlines travel-related communication by managing incoming and outbound calls, booking trips, capturing lead information, and automating marketing outreach. It integrates with services like PostgreSQL, Google Sheets, and HTTP endpoints to automate and organize trip management, lead capturing, and customer follow-up activities. The workflow starts with webhooks that detect incoming calls and customer responses, processes call data to validate and update trip details in a database, and responds with confirmations. Additionally, it tracks new leads through Google Sheets, formats lead data, and initiates targeted marketing campaigns via API calls. Practical for travel agencies or tour operators, this system boosts efficiency and improves customer engagement through automation.