This workflow creates an AI-powered customer support chatbot on Telegram that leverages a Google Doc as a knowledge base. It listens for user messages via Telegram, processes questions using the Grok-4 language model integrated with memory capabilities, and responds with accurate, context-aware answers pulled directly from the document. The setup is ideal for automating first-level support, FAQs, and internal queries.
AI-Driven Customer Support Chatbot with Google Docs and Telegram
| Node Count | 6 – 10 Nodes |
|---|---|
| Nodes Used | @n8n/n8n-nodes-langchain.agent, @n8n/n8n-nodes-langchain.lmChatXAiGrok, @n8n/n8n-nodes-langchain.memoryBufferWindow, googleDocsTool, stickyNote, telegram, telegramTrigger |
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