This n8n workflow enables seamless integration with the Plivo API to automate communication tasks such as making calls, sending SMS, and MMS messages. The workflow is triggered via an MCP server webhook, which listens for incoming requests from AI agents or other services. Once triggered, it processes the requested communication action based on parameters provided from the AI, such as recipient number, message content, and media URLs.
The workflow begins with a sticky note for overview and setup instructions, guiding users on how to import, configure credentials, and activate the system. The main trigger node is a custom MCP trigger, which activates when a specific webhook endpoint receives data.
Following the trigger, the workflow contains three primary nodes: ‘Make a call’, ‘Send an MMS’, and ‘Send an SMS’. Each of these nodes uses the Plivo Tool to perform respective actions, with parameters dynamically populated via `$fromAI()` expressions. These expressions fetch data such as recipient number, sender ID, message content, and media URLs from the incoming request payload.
This setup is particularly useful for automating customer engagement, notifications, or reminder systems where external AI agents or systems initiate communication requests. By streamlining these interactions, businesses can improve responsiveness and reduce manual effort, especially in scenarios like customer support, marketing campaigns, or alert systems.
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