Automated Appointment Scheduling with AI & Approval Workflow

This n8n workflow streamlines the process of scheduling appointments by combining multi-step forms, AI-powered enquiry classification, and human approval. It begins with an initial form where users submit their name, email, and enquiry. The workflow then uses an AI text classifier to pre-qualify enquiries, routing non-relevant requests for quick responses. For relevant requests, users are guided through additional forms to specify preferred dates and times, including acceptance of terms and conditions.

Once all form steps are completed, the user receives an acknowledgment email, and an internal approval process is triggered via Gmail’s ‘wait for approval’ feature. An admin then reviews the request and either approves or declines. If approved, a Google Calendar event is automatically created for the appointment, complete with meeting details. If declined, the user is notified via email.

Practical use cases include scheduling consultations, interviews, or service appointments where prior validation and human approval are needed to ensure quality and relevance.