This n8n workflow automates the process of notifying a team via Mattermost whenever a contact responds to a specific campaign managed in Emelia. The workflow is triggered by an event that indicates a contact has replied to the campaign, then sends a customized message to a designated Mattermost channel.
The process begins with the Emelia Trigger node, which listens for ‘replied’ events associated with a specific campaign ID. When a reply is detected, this node activates and passes the contact details to the next node. The Mattermost node then constructs a message that includes the contact’s first name and their company, and posts this message to a predefined Mattermost channel, alerting the team to the response.
This workflow is useful in scenarios where timely communication and response tracking are critical, such as sales outreach, customer support, or marketing campaigns. It ensures that teams are immediately informed about contact interactions, enabling quick follow-up or engagement.
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