Automated Testimonials Extraction and Notification Workflow

This n8n workflow automates the process of capturing customer feedback from a Google Sheet, extracting a short, emotionally engaging testimonial using a language model, updating the sheet with the extracted quote, and sending an email notification. The workflow begins with a Google Sheets trigger that activates whenever a new row is added to the feedback form. It then processes the feedback through a Language Model chain that isolates a compelling testimonial quote. The extracted quote is subsequently written back into the Google Sheet, ensuring the data is updated dynamically. Finally, an email is sent containing the testimonial to a designated email address. This workflow is particularly useful for businesses seeking to automate the collection and sharing of customer testimonials, enhancing marketing efforts, social proof, and engagement without manual effort.