Automated Contact Form Classification and Data Logging

This workflow automates the handling of contact form submissions on a website, specifically designed for eCommerce and customer support operations. When a user submits the contact form, the workflow uses a language model to classify the message into categories such as product info, order, quote, general problem, or other. Based on the classification, it sends a targeted email to the appropriate department—product, order, quote, general, or other. Additionally, the workflow logs all form submissions into various Google Sheets databases, segmented by category for streamlined data management. The workflow also includes a sticky note with important notes for administrators, emphasizing its use case for eCommerce teams looking to automate customer inquiries efficiently. The setup allows integration with external forms like WordPress CF7 and can be customized with different email providers and database tools.