Automated Appointment Scheduling with AI and Approval Workflow

This n8n workflow streamlines the process of scheduling appointments by combining user-friendly forms, AI-powered inquiry classification, and human approval steps. It begins with a form trigger capturing essential details like name, email, and enquiry. An integrated AI classifier evaluates the enquiry to determine relevance, helping filter out less serious requests. The workflow then splits into multiple steps where users specify preferred dates and times, accept terms and conditions, and receive acknowledgment emails.

Once the user submits the forms, an email confirmation is sent, and a background approval process is initiated. A designated admin receives an approval request via Gmail, where they can confirm or decline the appointment. If approved, the system automatically creates a calendar event in Google Calendar, including meeting details and conferencing links; if declined, a rejection email is sent to the user.

By combining form automation, AI assessment, and human oversight, this workflow ensures efficient, intelligent appointment management suitable for businesses, clinics, or service providers looking to automate and improve scheduling accuracy.