Automated Linear Ticket Triage and Notification

This n8n workflow automates the process of triaging Linear tickets based on their details, classifying them to the appropriate team, and notifying relevant stakeholders via Slack. It starts with a webhook trigger for new tickets or updates in Linear, filters tickets requiring classification, collaborates with OpenAI’s GPT-4 for intelligent team assignment, dynamically sets team IDs, updates ticket information in Linear, and sends Slack notifications if automatic classification fails. This setup is ideal for agile teams managing issue flow, ensuring swift assignment and effective communication.