Automated Restaurant Reservation Management Workflow

This n8n workflow streamlines restaurant reservation processes by integrating chat-based interactions with Google Sheets for managing table data. When a customer sends a message, the AI agent interprets the request to book, modify, or cancel a reservation. The workflow performs data lookups across multiple Google Sheets to verify table availability, retrieve existing reservations, and update slots accordingly. It uses a language model for natural language processing, ensuring friendly communication with guests while maintaining accurate reservation data. Key nodes include triggers for incoming chat messages via webhooks, data retrieval from Google Sheets for tables, availability, and reservations, AI-powered decision-making, and automated updates for reservations. Practical use cases include real-time booking systems, reservation modifications, and cancellations, providing a seamless and professional customer experience for restaurant businesses.