Automated Email and SMS Response System for Web Forms

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This n8n workflow automates the process of responding to web form submissions by generating professional email replies and friendly SMS follow-ups using AI. It starts with a form embedded on your website, collecting user details such as name, email, phone, and question. Once a submission occurs, the workflow invokes AI models (via GPT-4) to craft personalized responses. It includes intentional delays to simulate natural writing time, then sends the AI-generated email through Microsoft Outlook and a follow-up SMS via Twilio. This setup is ideal for small businesses, solo consultants, or teams seeking quick, personalized communication without manual effort. The workflow can be customized by editing prompts, integrating with CRM tools, or adjusting timing parameters for different response styles.

Node Count

6 – 10 Nodes

Nodes Used

@n8n/n8n-nodes-langchain.agent, @n8n/n8n-nodes-langchain.lmChatOpenAi, @n8n/n8n-nodes-langchain.outputParserStructured, formTrigger, microsoftOutlook, stickyNote, twilio, wait

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