Customer Review Sentiment Automation

This n8n workflow automates the process of assessing customer reviews stored in a Google Sheet. It begins with a trigger that detects new review entries. Then, a code node performs a sentiment analysis based on keyword matching, classifying reviews as Positive, Negative, or Mixed. Finally, the workflow updates the same Google Sheet with the sentiment result, enabling quick insights into customer satisfaction. This automation is ideal for businesses seeking to streamline review management and gauge customer sentiment effortlessly.