Automated Incident Classification Workflow

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This n8n workflow automates the process of reading incident alerts from Google Sheets, annotating them, and classifying each incident using GPT-powered AI before updating the spreadsheet with the classification results. It begins with a scheduled trigger to run periodically, fetches incident data from Google Sheets, applies formatting to the alert tags, sends the data to an AI model for classification, and finally updates the sheet with the classified incident details. This automation streamlines incident management, enabling quicker response times and more organized incident tracking in environments such as IT operations, support teams, or any scenario where incident categorization is vital.

Node Count

6 – 10 Nodes

Nodes Used

googleSheets, httpRequest, scheduleTrigger, set, stickyNote

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