This n8n workflow streamlines incident management by collecting incident reports via a form, categorizing them with AI assistance, and automatically updating a NocoDB database. It includes automated notifications to clients and team members, tracks task progress, and sends reminders for unresolved issues. The workflow enhances support efficiency through intelligent incident classification, timely alerts, and ongoing status updates, making it ideal for support teams looking to automate and optimize their incident resolution process.
Automated Incident Management with AI Prioritization
| Node Count | >20 Nodes |
|---|---|
| Nodes Used | @n8n/n8n-nodes-langchain.agent, @n8n/n8n-nodes-langchain.lmChatOpenAi, @n8n/n8n-nodes-langchain.outputParserStructured, aggregate, emailSend, formTrigger, if, manualTrigger, nocoDb, noOp, scheduleTrigger, set, slack, stickyNote |
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