This n8n workflow automates the synchronization of customer data between Shopify and Zendesk, ensuring contact information is accurate and up-to-date across platforms. It triggers when a customer is updated in Shopify, extracts the relevant contact details, and checks for the existence of the contact in Zendesk using their email. If the contact exists, it updates the Zendesk user with any changed data; if not, it creates a new contact in Zendesk. Additionally, the workflow merges Zendesk contact IDs back into Shopify data for seamless integration and future reference. This process is essential for maintaining synchronization in support and sales channels, reducing manual effort, and improving customer engagement and support quality.
Sync Shopify Customer Data with Zendesk for Updated Contacts
Node Count | 6 – 10 Nodes |
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Nodes Used | if, merge, noOp, set, shopifyTrigger, zendesk |
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