This n8n workflow automates the process of analyzing BeyondPresence video agent calls for insights and storing structured summaries in Google Sheets. The workflow triggers when a call ends, capturing comprehensive call data, including transcripts and metadata via a webhook. It performs data validation, enrichment, and sentiment analysis, leveraging AI to generate detailed call summaries that highlight main discussion points, actions, sentiment, and key decisions. The parsed AI response is then stored neatly in Google Sheets for easy access and review. Practical applications include quality assurance, performance review, and training in customer service or sales environments, where detailed call insights are valuable.
Automated Call Analysis and Summary Logging
| Node Count | 11 – 20 Nodes |
|---|---|
| Nodes Used | @n8n/n8n-nodes-langchain.openAi, code, googleSheets, respondToWebhook, stickyNote, switch, webhook |
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