Automated Follow-up for Failed Payments

This n8n workflow automates the process of managing failed payments and engaging customers with follow-up emails. It starts by detecting failed payment events via Stripe, extracts user and payment details, and logs this information in Google Sheets while removing duplicates. Scheduled at regular intervals, the workflow checks the number of follow-up emails sent to each user and sends first and second reminder emails via SendInBlue. If no further follow-up is needed, it marks leads to stop email communication. This setup helps businesses automate customer outreach after failed payments, reducing manual effort and improving recovery rates.