Automated Ticket Status Management in Clockify

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This workflow automates the process of managing project statuses in Clockify based on ticket attributes received via a webhook. It fetches relevant Clockify projects, updates their status to ‘archived’ or ‘active,’ and ensures project visibility is appropriately configured.

The workflow starts with an HTTP Webhook that receives ticket data, including a status attribute. If the ticket status is not ‘Resolved,’ the workflow fetches all associated projects from Clockify, updates their status to ‘active,’ and makes sure they are visible. Conversely, if the ticket status is ‘Resolved,’ it archives the corresponding projects to indicate completion, hiding them from active views.

This automation is useful for teams that want to synchronize project statuses with ticket workflows, ensuring that project visibility accurately reflects ticket resolution status, thus maintaining an organized and up-to-date project environment.

Node Count

6 – 10 Nodes

Nodes Used

clockify, httpRequest, if, webhook

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