This n8n workflow automates the process of classifying and assigning bug tickets in Linear using AI assistance. It triggers whenever a new issue is created in Linear, filters to process only relevant tickets with descriptions and specific labels, and then uses OpenAI’s GPT-4 model to determine which team should handle the issue. The workflow retrieves all team data from Linear, matches the AI’s recommendation with existing teams, and updates the ticket’s team assignment accordingly. If the AI cannot identify a suitable team, it sends a notification to a Slack channel for manual review. This setup streamlines ticket management, ensuring that bugs are directed to the appropriate teams efficiently, reducing manual effort, and speeding up resolution times.
Automated Ticket Assignment Using AI and Linear
| Node Count | 11 – 20 Nodes |
|---|---|
| Nodes Used | @n8n/n8n-nodes-langchain.openAi, filter, httpRequest, if, linear, linearTrigger, merge, set, slack, stickyNote |
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