Automated Trustpilot Review Scraper with Sentiment Analysis

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This n8n workflow automates the process of collecting, analyzing, and storing Trustpilot reviews. It begins by scraping reviews for a specified company using DeepSeek, then extracts relevant review details such as author, rating, date, and review text. The workflow checks if a review has already been saved in Google Sheets to avoid duplicates. New reviews are further analyzed for sentiment using OpenAI’s language models, categorizing the review as positive, neutral, or negative. The extracted data, including sentiment results, is then appended or updated in a Google Sheet for systematic review management. This workflow is valuable for businesses monitoring online reputation and sentiment trends across customer reviews.

Node Count

11 – 20 Nodes

Nodes Used

@n8n/n8n-nodes-langchain.informationExtractor, @n8n/n8n-nodes-langchain.lmChatOpenAi, @n8n/n8n-nodes-langchain.sentimentAnalysis, googleSheets, html, httpRequest, if, limit, manualTrigger, set, splitOut, stickyNote

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