Automated Abandoned Cart Recovery Workflow

This n8n workflow automates the recovery of abandoned Shopify checkouts by sending personalized follow-up emails to customers who leave items in their cart without completing a purchase. The process begins with fetching the list of current abandoned checkouts via Shopify’s API. After a waiting period of one hour to allow natural checkout completion, it rechecks the status to see if the customer still has an abandoned cart. If so, it generates a tailored recovery email using AI and sends it through Gmail, logging the activity in Google Sheets for tracking. This workflow effectively enhances sales recovery efforts by targeting customers with personalized, timely reminders, improving conversion rates and customer engagement.

The workflow involves multiple steps: initiating the process, fetching initial abandoned checkout data, waiting, rechecking statuses, conditional logic to determine ongoing abandonment, AI-powered email generation, email dispatch, and activity logging. It is ideal for eCommerce stores looking to automate abandoned cart recovery, reduce lost sales, and enhance customer communication strategies.