Automated Content Processing and Customer Support Workflow

This n8n workflow is designed to automate content processing and customer support tasks by integrating various nodes that handle form submissions, chat messages, document extraction, and AI-powered responses. It starts with triggers from chat messages and form submissions, enabling real-time engagement. The workflow extracts data from uploaded PDFs or text files, processes URLs for web content, and leverages AI for understanding and generating responses. Additionally, it can fetch web page HTML, analyze company info, and manage support tickets in Google Sheets. The use of Pinecone vector database allows for efficient information retrieval and context management, making it ideal for automating customer support with AI, content summarization, or research tasks. Practical use cases include automated customer service inquiries, content summarization, or knowledge base updates.