Zendesk Ticket & User Management Workflow

This n8n workflow automates comprehensive management of Zendesk tickets, users, and organizations through a series of triggers and API actions. It enables creating, retrieving, updating, deleting, and recovering tickets, along with managing user and organization data, all integrated seamlessly into a unified process. Practical use cases include automating customer support operations, synchronizing Zendesk data with other systems, or streamlining support workflows. The workflow begins with a webhook trigger for MCP server events and then interacts systematically with Zendesk via multiple nodes dedicated to specific tasks such as ticket handling, user management, and organization management. Additional nodes include sticky notes for visual organization and documentation, making the workflow easy to understand and adapt for various support automation scenarios.